All Systems Operational

About This Site

As part of our 24×7 operations management, this page is updated with any issues concerning Pacejet cloud system operations. Fast-changing information is posted here quickly to keep you updated proactively.

E1V1 Operational
E1V2 Operational
E1SB Operational
E2SB Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Platform Update: Pacejet 26.6 Coming Soon — Descartes Address Validation, Resolved Issues Sep 22, 2026 09:00-11:00 EDT

Pacejet 26.6 introduces Descartes Address Validation, a single carrier-independent service that replaces the separate carrier-specific implementations and returns consistent results with broader international coverage. This release also includes optimizations and bug fixes to improve pre-processor response times, resolve issues affecting duplicate shipments during concurrent order processing, UPS Connection Management facility lookup, checkbox custom data in automation conditions, and the Site field when editing a warehouse facility.

Please review the release notes in the Pacejet Knowledgebase for more details and configuration guidance.
Link: http://pacejet.help.descartesservices.com/pacejet-knowledge-base/release-notes/pacejet-shipping/2026~7592261844288109809

For assistance, contact: servicedesk@descartes.com.

Posted on Sep 14, 2026 - 17:41 EDT

Platform Update: Pacejet 26.6 Coming Soon — Descartes Address Validation, Resolved Issues Sep 23, 2026 09:00-11:00 EDT

Pacejet 26.6 introduces Descartes Address Validation, a single carrier-independent service that replaces the separate carrier-specific implementations and returns consistent results with broader international coverage. This release also includes optimizations and bug fixes to improve pre-processor response times, resolve issues affecting duplicate shipments during concurrent order processing, UPS Connection Management facility lookup, checkbox custom data in automation conditions, and the Site field when editing a warehouse facility.

Please review the release notes in the Pacejet Knowledgebase for more details and configuration guidance.
Link: https://pacejet.help.descartesservices.com/pacejet-knowledge-base/release-notes/pacejet-shipping/2026~7592261844288109809

For assistance, contact: servicedesk@descartes.com.

Posted on Sep 14, 2026 - 17:43 EDT

Platform Update: Pacejet 26.6 Coming Soon — Descartes Address Validation, Resolved Issues Sep 24, 2026 09:00-11:00 EDT

Pacejet 26.6 introduces Descartes Address Validation, a single carrier-independent service that replaces the separate carrier-specific implementations and returns consistent results with broader international coverage. This release also includes optimizations and bug fixes to improve pre-processor response times, resolve issues affecting duplicate shipments during concurrent order processing, UPS Connection Management facility lookup, checkbox custom data in automation conditions, and the Site field when editing a warehouse facility.

Please review the release notes in the Pacejet Knowledgebase for more details and configuration guidance.
Link: https://pacejet.help.descartesservices.com/pacejet-knowledge-base/release-notes/pacejet-shipping/2026~7592261844288109809

For assistance, contact: servicedesk@descartes.com.

Posted on Sep 14, 2026 - 17:44 EDT

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

Completed - The scheduled maintenance has been completed.
Sep 16, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 09:00 EDT
Scheduled - Descartes is pleased to announce the upcoming deployment of Pacejet Shipping release 26.6 on Wednesday, 09/16/20256, for the Sandbox (E2SB) Data Center starting at 9am EST. There will be no downtime during the update process for anyone using their Sandbox during this time.

Once they are released, please refer to the Descartes Pacejet Shipping Platform 26.6 Release Notes in the Pacejet Help Center. Link: https://pacejet.help.descartesservices.com/pacejet-knowledge-base/release-notes/pacejet-shipping/2026~7592261844288109809

If you have any questions, you can reply to this notice to open a ticket with Descartes Pacejet Support Team.

Sep 14, 17:38 EDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.