All Systems Operational

About This Site

As part of our 24×7 operations management, this page is updated with any issues concerning Pacejet cloud system operations. Fast-changing information is posted here quickly to keep you updated proactively.

Uptime over the past 90 days. View historical uptime.
E1V1 Operational
90 days ago
100.0 % uptime
Today
E1V2 Operational
90 days ago
100.0 % uptime
Today
E1SB Operational
90 days ago
100.0 % uptime
Today
E2SB Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 12, 2026

No incidents reported today.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Descartes Pacejet Shipping Release Notification for All Server Regions
Completed - The scheduled maintenance has been completed.
Apr 7, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:00 EDT
Scheduled - Descartes is pleased to announce the upcoming deployment of Pacejet Shipping release 26.3 on April 7, 2026 for the E1SB, E1V1 and E1V2 Data Centers starting at 9am EST. There will be no downtime during the update process for anyone using their Pacejet software during this time.

Please refer to the Descartes Pacejet Shipping Platform 26.3 Release Notes in the Pacejet Help Center.

If you have any questions, you can reply to this notice to open a ticket with Descartes Pacejet Support Team.
Mar 25, 14:51 EDT
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Reported Incident Impacting Pacejet Operations [- E1V2]
Resolved - This incident was resolved on Wednesday, April 1st, by the DevOps Teams. If you had any affected shipments, you may need to void and reprocess them at this time.
Apr 2, 10:31 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 12:10 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 1, 10:15 EDT
Investigating - Hi,

An incident is occurring that may be affecting your Pacejet software.

We have received recent customer reports that users are experiencing the following symptoms for the Pacejet platform:

Symptoms:

- Slowness
- 504 Gateway errors

Affected Regions:

E1V2

Pacejet's Operations and Development Teams are working to identify the root cause and make corrections. Customer Care will strive to provide regular updates to customers via the service status page as they are available.
Apr 1, 10:15 EDT
Apr 1, 2026
Dynamics F&O Integration Upgrade Available, Version 1.0.1.6 (Note Version Change to Model Number)
Completed - The scheduled maintenance has been completed.
Apr 1, 12:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 12:30 EDT
Scheduled - Dynamics 365 F&O integration v1.0.1.6 is the next version of integration (now using Model Numbers for identification). The latest integration update skips over deleted source records so Process Pending Confirms can continue without errors, fixes a Unit Price calculation bug, updates PJ Parameters more efficiently to reduce deadlocks, and adds logging before and after PacejetAPI.dll calls for better troubleshooting.

To download the integration and release notes, visit: https://mysubscription.cfbs-us.com/

For questions or help with testing, contact servicedesk@descartes.com.
Apr 1, 12:11 EDT
Mar 31, 2026
Descartes Pacejet Shipping Release Notification for E2SB Server Region
Completed - The scheduled maintenance has been completed.
Mar 31, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:00 EDT
Scheduled - Descartes is pleased to announce the upcoming deployment of Pacejet Shipping release 26.3 on March 31, 2026 for the E2SB Data Center starting 9am EST. There will be no downtime during the update process for anyone using their Pacejet software during this time.

Please refer to the Descartes Pacejet Shipping Platform 26.3 Release Notes in the Pacejet Help Center.

If you have any questions, you can reply to this notice to open a ticket with Descartes Pacejet Support Team.
Mar 25, 14:49 EDT
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

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