All Systems Operational

About This Site

As part of our 24×7 operations management, this page is updated with any issues concerning Pacejet cloud system operations. Fast-changing information is posted here quickly to keep you updated proactively.

Uptime over the past 90 days. View historical uptime.
E1V1 Operational
90 days ago
100.0 % uptime
Today
E1V2 Operational
90 days ago
100.0 % uptime
Today
E1SB Operational
90 days ago
100.0 % uptime
Today
E2SB Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 17, 2026
Reported Incident Impacting Pacejet Operations [- E1V2]
Resolved - This incident has been resolved.
Jul 17, 12:00 EDT
Monitoring - We have received reports that rating has normalized. We will continue to investigate and monitor for further issues.
Jul 13, 19:00 EDT
Investigating - Descartes Pacejet Teams continue to investigate the cause for the reported issues in order to identify a fix for region E1V2.
Jul 13, 18:16 EDT
Monitoring - Operations has identified the issue as a large spike in rating calls, which have since passed. The system is currently being monitored to confirm that the issue has been resolved itelf.
Jul 13, 17:23 EDT
Update - Hello,

Descartes Pacejet Teams continue to investigate the cause for the reported issues in order to identify a fix for region E1V2.

At this time, the root cause has not yet been identified, Pacejet will continue to provide updates on a regular basis.
Jul 13, 16:18 EDT
Investigating - Hi,

An incident is occurring that may be affecting your Pacejet software.

We have received recent customer reports that users are experiencing the following symptoms for the Pacejet platform:

Details: [-500 errors, Slow/degraded performance while rating and shipping in the Pacejet UI-]

Affected Regions:

E1V2

Pacejet's Operations and Development Teams are working to identify the root cause and make corrections. Customer Care will strive to provide regular updates to customers via the service status page as they are available.
Jul 13, 14:23 EDT
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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